Let customer reviews do the selling
Klaviyo Reviews helps you showcase social proof across the customer journey and collect more buyer insights. Available for Shopify and WooCommerce stores.
Gather more reviews and more insights
Unlock more customer data
Use insights gathered from reviews to create smarter customer segments and personalized messages.
Collect powerful social proof
Social proof builds trust fast. Amplify your best reviews to build trust and turn shoppers into buyers.
Design on-brand experiences
Show off reviews your way, using custom CSS and flexible widgets to keep your design on-brand.
Drive even more conversions
Display reviews front and center throughout the customer journey to better convert at every step.
Find your fan favorites
More reviews = more insights. Discover which products your customers love to create smarter segments and personalization.
- Automatically request reviews from eligible customers through email or SMS, with pre-built flows.
- Capture physical attributes, personal preferences, and even more data with custom review questions.
- Send automatic review follow-ups, thanking customers for leaving a good review with a promo code or creating a support ticket if they were disappointed.
Show your best reviews across the customer journey
Display reviews in more places to build trust.
- New Showcase your best reviews across Google, Shopify, and Shop app stores. Coming soon for Meta stores.
- Display reviews on your website with flexible widgets, or use custom CSS to design their appearance.
- Auto-verify reviews that meet key criteria, adding a checkmark next to the review. A little trust goes a long way.
- Boost shopper confidence by pairing your review section with product Q&A; potential customers can ask questions and get answers from customers who already bought your products.
Get more value from reviews with less effort
Make it easier for customers to leave reviews with AI, and track response rates, conversions, and sentiment with built-in reporting.
- Help customers leave reviews faster with AI-generated headline recommendations. AI-generated quick replies speed up your responses while matching your brand voice.
- Monitor response rates, total reviews, rating trends, and review conversion, gleaning more insight into what customers love (and don’t love) about your products.
- Use advanced funnel tracking to see when a prospect views a product review and when they add that product to their cart.
- Easily bring your review history to Klaviyo by uploading a CSV file.
Plans start at $25 per month and scale with your order volume
Happy Wax reduces total cost of ownership 10%+ by using Klaviyo for email, SMS, and reviews
We have this wealth of information at our fingertips in Klaviyo, and we’re really able to use it...Klaviyo is our end-all-be-all personalization engine.”
Additional Klaviyo Reviews resources
Getting started with Reviews
Learn how to integrate and Klaviyo Reviews for your Shopify or WooCommerce store.
Best practices for reviews
Check out best practices in Klaviyo Academy, your go-to resource for reviews training.
Reviews help define your brand
Are your reviews telling the right story? Discover how reviews can boost your brand’s marketing.
Klaviyo Reviews FAQ
Klaviyo Reviews allows Shopify and WooCommerce merchants to seamlessly collect customer reviews, sync existing reviews with the Klaviyo platform, showcase their best reviews across stores, and gather more customer data—all in a single platform.